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OverDrive eBook Help

eBook & eAudiobook Help

Unanswered Question?

Do you have a question not covered in the help, tutorials, or instructions?

Handouts: Getting Started with OverDrive

Need More Help?

  • Please try the instructions for your device (above) and note any problems.

  • We usually offer eBook classes at least once a month with one-on-one tech help with Tech Time and Device Advice.

  • Have a quick question? Call Reference at 617-796-1380, or stop by a Reference desk with your device.

  • If you're still having trouble, schedule a one-on-one appointment with a Librarian e-Book Specialist. Please request a session by email (only): In your email, please indicate what type of device you have and what type of help you need. Bring your eReader, tablet, or device. Appointments are required, and are usually only available on weekdays.

MLN Electronic Content Access Privacy Policy

Access to electronic content (for which the State, the Minuteman Library Network or the individual library pays a subscription fee) from outside of a library often requires authentication to determine that the user is eligible for access. The user is asked to enter the library card number. The Minuteman Library Network only provides the outside database provider with an indication of whether or not the user is eligible for access to this database.

Minuteman Library Network works with a variety of partners to provide Electronic Content (eContent) to our users. Before checking out any of Minuteman’s eContent, users should read the privacy policy of the company that is providing the service in question. For example, users who check out eBooks from Minuteman’s website for use on their Kindle (or via a Kindle app) will receive those eBooks via Amazon. Amazon’s privacy policy describes the kind of information that is collected and stored in connection with such transactions, and we encourage our users to familiarize themselves with that policy before engaging in such transactions. In reading Amazon’s privacy policy, users will learn, for example, that Amazon retains (on a long term basis) information about the eBook a user borrows as well as any notes or highlights added to the text by the user.