Skip to main content

Mon-Thu 9-9

Fri 9-6

Sat 9-5

Sun 1-5

Sun Closed

Law: QuickStart Guide

This guide is intended to serve as a starting point for finding legal information and is intended for public library users and librarians.

A-Z Consumer Topics

Please note: federal links may not be available, or may be redirected as a result of partial federal government shutdowns.

Complaints and Consumer Help

If you feel you have been wrongly treated, here are state and federal resources on filing complaints.  Local police departments also deal with complaints and have forms.  Do your homework first!  Read through a topic!

The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)

Consumer Law Center

Citizens Guide to State Services

Easy Legal Websites

Follow this PowerPoint presentation for quick access to consumer protection information.

Federal Reserve System

Consumer Information


Fuel Economy - the official government source for fuel economy information

Insurance Guides for Consumers

Downloadable PDF guides for buying insurance: auto, earthquake, home, life insurance, cancer, medigap, longterm care, annuities.

Home Renovations

The risk: A contractor gets injured while working on your property.

Reduce your risk: Make sure anyone working in your home is licensed and has both liability insurance and workers’ compensation covering themselves and their employees. Make sure that any subcontractors hired also have adequate insurance.  --from Consumer Reports Online.

Massachusetts Attorney General's Office

Link to Consumer Resources, Public Safety, Doing Business in Massachusetts, Government Resources and Bureaus handling Victim Services, Medicaid Fraud, Cyber Crime and more.

Recalls & Consumer Information


Shopping Online

Sampling of Books for Consumers

Licensed Professionals & Companies

Not all categories are covered in the Check a Professional link, so be sure to try other links below.  For example, to verify the license(s) of a Mortgage Broker, Mortgage Lender, Mortgage Loan Originator, or Third Party Loan Servicer, please click on the Mortgage Brokers link below.

Petition the White House

Browse for a petition, start a petition, take action and build support to get enough signatures.