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Law: QuickStart Guide

This guide is intended to serve as a starting point for finding legal information and is intended for public library users and librarians.

Scam! Consumer Protection

Scams, frauds, state and federal resources.


Report fraud, waste or abuse.

Attorney General's Office

Link to Consumer Resources, Public Safety, Doing Business in Massachusetts, Government Resources and Bureaus handling Victim Services, Medicaid Fraud, Cyber Crime and more.

News from the Massachusetts Attorney General's Office

News and updates for consumers about fraud, lawsuits, convictions and other news from the A-G's office.

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Seasonal & Timely Legal Topics

Massachusetts Health Connector Logo

Massachusetts Health Connector Walk-in Centers: locations here

Individuals and families: need help with the Health Connector Application?  Find Certified Application Counselors here to help you .

Businesses: listings of insurance agents here

Massachusetts Secretary of the Commonwealth: Everyday Topics for the Public

Bias Hotline from the Attorney-General of the Commonwealth of Massachusetts

Any Massachusetts resident who has witnessed or experienced bias-motivated threats, harassment or violence may call the Attorney General’s Hotline at 1-800-994-3228 or fill out a civil rights complaint form at this link. Residents may also contact the AG’s Office through its social media platforms, including Facebook and Twitter.

Consumer Protection

Harassment and Civil Rights

Immigration Specialists

Law Librarian's Blog

Temporary Protected Status Designated Country: Haiti Alerts!

No active alerts Mass.Gov will display an alert notification in the following situations:

State of Emergency, Natural Disasters, Homeland Security Threats, Hazardous Material Spills, Extreme Weather/Government Closings, Radiologic or Seismic Activity, Amber Alerts, Infectious Disease Epidemics, Bioterrorism, pandemics or other critical health alerts, Evaculation.

Sampling of Books for Consumers

Recalls & Consumer Information

Complaints and Consumer Help

If you feel you have been wrongly treated, here are state and federal resources on filing complaints.  Local police departments also deal with complaints and have forms.  Do your homework first!  Read through a topic!

The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)

Consumer Law Center

Citizens Guide to State Services

Easy Legal Websites

Follow this PowerPoint presentation for quick access to consumer protection information.

Federal Reserve System

Consumer Information


Fuel Economy - the official government source for fuel economy information

Insurance Guides for Consumers

Downloadable PDF guides for buying insurance: auto, earthquake, home, life insurance, cancer, medigap, longterm care, annuities.

Home Renovations

The risk: A contractor gets injured while working on your property.

Reduce your risk: Make sure anyone working in your home is licensed and has both liability insurance and workers’ compensation covering themselves and their employees. Make sure that any subcontractors hired also have adequate insurance.  --from Consumer Reports Online.


Shopping Online

A-Z Consumer Topics

Federal, Massachusetts, and state links for consumer protection.

Licensed Professionals & Companies

Not all categories are covered in the Check a Professional link, so be sure to try other links below.  For example, to verify the license(s) of a Mortgage Broker, Mortgage Lender, Mortgage Loan Originator, or Third Party Loan Servicer, please click on the Mortgage Brokers link below.

Petition the White House

Browse for a petition, start a petition, take action and build support to get enough signatures.